Nov 12, 2026
Corporate
Safe Together: How to Spot a Scam and Protect Your Assets
By Lori Shaw, Manager, Fraud Ops Center of Excellence
Scams are getting more convincing. Fraudsters use caller ID tricks, official-sounding names, and urgent stories to catch people off guard. Anyone can be targeted. The good news: a few warning signs and simple habits can make you a much harder target.
Five signs that it's a scam
They pretend to be from an organization you know. Scammers often claim to be from the government, your utility company, a tech company, or a charity. They may use a real name or make up one that sounds official. They can also spoof the number on your caller ID, so the name and number you see might not be real.
They say there's a problem or a prize. You might hear that you're in trouble with the government, you owe money, a family member has an emergency, or your computer has a virus. Some say there's a problem with one of your accounts and you need to "verify" your information. Others say you've won a lottery or sweepstakes but have to pay a fee to collect it.
They pressure you to act right away. Scammers want you to act before you have time to think. They may tell you not to hang up so you can't check their story. They may threaten to arrest you, sue you, take away your license, or warn that your computer is about to be corrupted.
They tell you to pay in a specific way. They often insist on cryptocurrency, wire transfers through companies like MoneyGram or Western Union, payment apps, or gift cards where you read them the numbers on the back. Some send you a check that later turns out to be fake or stolen, then ask you to deposit it and send money back.
They reach out through social media. Scammers set up fake profiles that look like a real friend, coworker, boss, bank, or brand. They may use details from your LinkedIn or Facebook page to make it seem like they know you. Many start slowly: they like your posts, comment on updates, or chat casually to earn your trust before they ask for anything. Some pose as customer support and reply to your public complaint, then ask you to move to a private message or another site. If someone you know asks for money, gift cards, or information in a direct message, contact them another way to confirm it's really them.
More red flags to watch for
Scammers don't always tell a big story. Sometimes the warning sign is one small request. Stop and check if you see:
A request for a one-time code sent to your phone or email
A request for remote access to your computer
A web address with misspellings or extra characters
A request for your password or account details when you didn't start the contact
An alert about a password reset or account change you didn't make
Everyday habits that make you a harder target
The habits below can help reduce the risk of account takeover fraud, identity theft, and unauthorized access to your account.
Protect your email. Mark unwanted emails as spam so future messages from that sender get blocked. Don't open attachments from businesses or people you don't fully trust, because malware is often hidden in them.
Have a sounding board. Choose at least one trusted person to check with before making big purchases or sending money transfers. If you think something's wrong, tell a friend, family member, or neighbor before you do anything else. Talking it through can help you see that it's a scam.
Change how you respond. You don't have to answer calls, emails, or texts from strangers. On an iPhone, add your family, friends, doctors, and other important numbers to your contacts. Then turn on "Silence Unknown Callers" in Settings, which sends anyone not in your contacts straight to voicemail. If a scammer still gets through, say, "I do not do business over the phone. Goodbye," and hang up.
Protecting your account at Group 1001
The tips above can help you avoid scams anywhere. With an account held at a Group 1001 company, you don't have to do it alone. Your security is a shared priority, and we offer extra layers of protection that make it much harder for anyone other than you to access your account. When used with the habits above, the following protection tips can help reduce the risk of identity theft, unauthorized access, and account takeover.
Add a verbal password. Set up a spoken passphrase with us to use every time you call. Without it, we won't release any information about your policy.
Add a notary signature requirement (NSR). With this extra safeguard, every request you make needs your original notarized signature before we process it.
Check your client portal often. Log in regularly to review recent transactions and activity. It's one of the best ways to catch unauthorized activity early. If anything looks unusual, contact us.
Know how we'll contact you. We will never text or email you asking for your password. The only time we'll ask for it is when you call us and we're confirming your identity. If a message claiming to be from us pushes you to act fast, click a link, or share personal information, stop and contact us at a number you trust.
Keep your contact information current. If your phone number, email, or address changes, tell us right away so we can reach you quickly if something unusual happens.
The bottom line
Slow down, verify, and never let anyone rush you. When in doubt, hang up and call a number you trust. Protecting your information isn't something you do once. It's an ongoing habit, and you don't have to do it alone.
This blog is for general informational purposes only. It is not legal, financial, or professional advice. Fraud schemes change often, and the best response depends on your situation. If you think you’ve been targeted by fraud, contact your financial institution, the proper authorities, or a qualified professional.
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